Shipping Policy
At Tzolka, we aim to offer fast and reliable delivery for all our customers. Below you'll find the details regarding processing times, shipping rates, tracking, and delivery areas.
1. Processing Time
Orders are typically processed within 2 business days. During peak periods or holidays, processing may take slightly longer.
2. Shipping Times (USA)
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Standard Shipping: 3 to 4 business days after fulfillment.
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Shipping Provider: Fulfilled by Printify's partner network (such as USPS, FedEx, DHL, etc.).
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International Shipping: Coming soon.
3. Shipping Costs
4. Order Tracking
We will soon offer tracking numbers for every order. When tracking becomes available, you’ll receive it by email as soon as your order ships.
5. Delivery Issues
If your package is delayed, lost, or damaged in transit, please contact us at contact@tzolka.com within 7 days of the estimated delivery date. We'll do our best to help you resolve the issue quickly.
6. Customs & Duties (Future International Orders)
If international shipping becomes available, please note that you may be responsible for import duties, customs taxes, or other fees depending on your country’s laws.
